Terms of Service

Last Updated: September 8, 2025
Effective Date: September 8, 2025

1. Agreement to Terms

By accessing or using GovReady AI ("Service"), a product owned and operated by Gittielabs, LLC, you agree to be bound by these Terms of Service ("Terms") between you and Gittielabs, LLC. If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

GovReady AI is an AI-powered platform that automates the conversion of standard resumes into government-compliant formats. The Service includes:

  • Resume parsing and analysis
  • Government requirement mapping
  • Automated document generation
  • Compliance reporting and analytics

3. Account Terms

3.1 Account Creation

  • You must provide accurate and complete information
  • You are responsible for safeguarding your account credentials
  • You must notify us immediately of any unauthorized access
  • Organizations are responsible for their users' activities

3.2 Account Requirements

  • You must be 18 years or older
  • You must have the legal authority to bind your organization
  • One person or legal entity may not maintain more than one free account

4. Acceptable Use

You agree NOT to:

  • Violate any laws or regulations
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers
  • Upload content that infringes on intellectual property rights
  • Share login credentials or API keys

5. Data Ownership and Rights

5.1 Your Content

  • You retain all rights to the resumes and documents you upload
  • You grant us a limited license to process your content solely to provide the Service
  • You are responsible for ensuring you have the right to upload and process all content

5.2 Our Service

  • Gittielabs, LLC retains all rights to the GovReady AI platform and technology
  • The AI models, algorithms, and conversion processes are our proprietary technology
  • You may not reverse engineer or attempt to extract our methods

6. Privacy and Security

Your use of our Service is also governed by our Privacy Policy. Key points:

  • We do not sell or share your data with third parties
  • All data is encrypted at rest and in transit
  • Each organization's data is segregated and protected
  • We use industry-standard security measures

7. Payment Terms

7.1 Billing

  • Subscription fees are billed in advance
  • All fees are non-refundable except as required by law
  • Prices may change with 30 days' notice

7.2 Automatic Renewal

  • Subscriptions automatically renew unless cancelled
  • You may cancel anytime through your account settings
  • Cancellation takes effect at the end of the current billing period

8. Service Availability

8.1 Uptime

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • We may perform maintenance with reasonable notice when possible

8.2 Modifications

  • We may modify or discontinue features with reasonable notice
  • We will not materially reduce core functionality during your subscription term

9. Intellectual Property

9.1 Ownership

  • The Service, including all software, text, and graphics, is owned by Gittielabs, LLC
  • "GovReady AI" and associated logos are trademarks of Gittielabs, LLC

9.2 Feedback

  • Any feedback or suggestions you provide may be used by us without obligation to you

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED BY GITTIELABS, LLC "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet all your requirements
  • The AI-generated content will be error-free
  • The Service will be uninterrupted or secure

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GITTIELABS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Gittielabs, LLC and its affiliates from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party

13. Government Contracting Compliance

13.1 Responsibility

  • You are solely responsible for ensuring compliance with government contracting requirements
  • Our Service is a tool to assist with document preparation, not legal advice
  • You must review all generated documents for accuracy and compliance

13.2 No Guarantee

  • We do not guarantee acceptance of generated documents by contracting officers
  • Resume conversions are based on the information and requirements you provide

14. Termination

14.1 By You

  • You may terminate your account at any time
  • Termination does not entitle you to refunds

14.2 By Us

  • We may terminate or suspend your account for violation of these Terms
  • We may terminate service with 30 days' notice for any reason

14.3 Effect of Termination

  • Upon termination, your right to use the Service ceases immediately
  • We may delete your data after 90 days following termination

15. Dispute Resolution

15.1 Informal Resolution

  • We prefer to resolve disputes informally
  • Contact us at support@gittie.co with concerns

15.2 Arbitration

  • Any disputes shall be resolved through binding arbitration
  • Arbitration shall be conducted in Delaware
  • Each party bears their own costs

16. General Terms

16.1 Entire Agreement

  • These Terms constitute the entire agreement between you and Gittielabs, LLC regarding the use of GovReady AI

16.2 Governing Law

  • These Terms are governed by the laws of Delaware, USA

16.3 Changes to Terms

  • We may update these Terms with 30 days' notice
  • Continued use after changes constitutes acceptance

16.4 Severability

  • If any provision is found unenforceable, other provisions remain in effect

16.5 Assignment

  • You may not assign these Terms without our written consent
  • We may assign our rights and obligations under these Terms

17. Service-Specific Terms

17.1 AI-Generated Content

  • All AI-generated content should be reviewed by qualified personnel
  • We are not responsible for decisions made based on AI output

17.2 Integration with Third-Party Services

  • Our Service integrates with various third-party providers
  • We are not responsible for third-party service disruptions

18. Contact Information

For questions about these Terms, please contact Gittielabs, LLC:

Company: Gittielabs, LLC
Address: Wilmington, DE

By using GovReady AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

GovReady AI is a product of Gittielabs, LLC